Introduction
We at UK Web Developers, we endeavor to provide top-quality services that exceed your expectations. However, if for some reason you aren’t satisfied with our service We offer a clear refund policy that will give you peace of peace of. We recommend that you read our refund policy thoroughly to fully understand the conditions in which refunds are possible.
Refund Eligibility
- Services: The refunds will be given only in the event that the service does not meet the expectations set forth in our service contract or agreement.
- Time Limit: Requests for refunds must be received within 14 days from the service date of delivery.
- Partially Refunds: In the event when the project is only partially completed A partial refund can be granted, based on the phase of work that was completed.
- Digital products: Returns for digital goods, like eBooks software, templates, or templates are only offered when the product is proved to be in error.
How to Request a Refund
- Contact Us: If you are not satisfied with our services, please contact our support team at e7******00b@4***2.com within the 14-day window.
- If you want to approve your request for refund, you must submit the appropriate documentation or proof which outlines the problem in the service.
- Assessment: We will examine your request and determine if it is eligible for a refund. Our team will inform you about the outcome within seven working days.
Exceptions
- Custom work: Services that require large amounts of custom work might not be qualified for a refund after the work has started or is nearing finalization.
- Client-Requested Changes: If the customer changes their preferences following the time that service begun the refund might not be appropriate.
Refund Process
After your request for a refund has been accepted Once we have received your request, we will send an immediate refund of 10 working days, based on the payment method you originally used. The refund can be either complete or partial based on the work that was completed.
